################################################################################ Ubisoft Entertainment Tom Clancy's Rainbow Six Vegas 2 README.TXT 1.00 ################################################################################ Table of Contents ################################################################################ 1. Installation Instructions 1.1. System Requirements 1.2. Language Selection 2. Known Issues 2.1. Installing Video Drivers 2.2. Installing Sound Drivers 2.3. Installing DirectX 9.0c 2.4. Bugs and Comments 3. Important Web Sites, Contact Information and Technical Support 3.1. Technical Support 3.2. Important Websites ################################################################################ 1. Installation Instructions ################################################################################ 1.1. System Requirements Minimum Configuration : CPU: 3 GHz Pentium 4 Hyper Threading or AMD Athlon 3000 Operating System: Windows Vista/Windows XP SP2 (only) Memory: 1024MB for Windows XP / 2048MB for Windows Vista Drive Space: 7 GB Graphics Card: 128 MB DirectX –compliant, Shader 3.0–enabled video card Sound Card: DirectX–compliant sound card DirectX version: DirectX 9.0c (included on disc) Recommended & Preferred Configuration: CPU: Intel and AMD processors 3.2 GHz Operating System: Windows Vista/Windows XP SP2 (only) Memory: 2048MB Drive Space: 7 GB Graphics Card: 256 MB DirectX –compliant, Shader 3.0–enabled video card Sound Card: DirectX–compliant sound card DirectX version: DirectX 9.0c (included on disc) * It is not advisable to install the game into the Windows folder (usually C:\Windows), a subfolder of the Windows folder, nor the root of the system drive (usually C:\). Graphics Cards Supported: ATI Radeon X1000 series - Radeon X1600, X1800, X1900, X1950 ATI Radeon HD 2000 Series - HD 2600, HD 2900, GT/XT ATI Radeon™ HD 3000 Series - HD 3850, HD 3870, HD 3870 X2 NVIDIA GeForce 6 Series - GeForce 6800 Ultra, 6800 GT, 6800, and GeForce 6600 GT NVIDIA GeForce 7 Series - GeForce 7950 Series, 7900 Series, 7800 Series, 7600 Series, NVIDIA GeForce 8 Series - GeForce 8800 Ultra , GeForce 8800 GTX , GeForce 8800 GTS, GeForce 8800 GT , GeForce 8800 GS , GeForce 8600 GTS , GeForce 8600GT, GeForce 8500 GT NVIDIA GeForce 9 Series - GeForce 9600 GT * ATI HD 2400 models / NVIDIA GeForce 7300 models are supported, but take note the performance of those cards might not give a good gaming experience. * Graphics Cards Not Supported: All AGP Cards Sound Cards Supported: 5.1 surround sound Creative X-FI Pci-Express Creative Audigy IV series Creative Audigy II Series Creative Audigy 1 Series Sound Cards Supported: Stereo Onboard - Realtek HD Onboard - SoundMAX HD Onboard - Sigmatel Onboard - C-Media Hercules Series Turtle Beach series Game Pad Supported : Xbox 360 -------------------------------------------------------------------------------- 1.2. Language Selection The language selected at the start of the installation is the language that will be used in-game. To change the language, uninstall and reinstall the game. ################################################################################ 2. Known Issues ################################################################################ 2.1. Installing Graphics and Motherboard Drivers If you experience any graphical problems, please install the latest video and motherboard drivers available for your Graphics Card. Links to the most popular Graphics Card and motherboard manufacturers are available at the bottom of this document. -------------------------------------------------------------------------------- 2.2. Installing Sound Drivers If you experience any sound problems, please install the latest sound drivers available for your sound card. Links to the most popular sound card manufacturers are available at the bottom of this document. -------------------------------------------------------------------------------- 2.3. Installing DirectX 9.0c Tom Clancy's Rainbow Six Vegas 2 requires DirectX 9.0c or more recent to run properly. To get the latest version of DirectX, please visit: http://www.microsoft.com/windows/directx DirectX 9.0c is also provided on the install disc in the folder Support\DirectX. -------------------------------------------------------------------------------- 2.4. Bugs and Comments ################################################################################ 3. Important Web Sites, Contact Information and Technical Support ################################################################################ -------------------------------------------------------------------------------- 3.1. Technical Support Before contacting Ubisoft Entertainment's Technical Support Department, please browse through our FAQ listings or search our support database at our website: http://support.ubi.com. Here you will find the most recently updated information since the game's release. Also please make sure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria. Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling: -Complete product title (including version number) -Exact error message reported (if applicable) and a brief description of the problem you're encountering -Processor speed and manufacturer -Amount of RAM -Operating system -Graphics Card that you are using and amount of RAM it has -Make and speed of your CD-ROM or DVD-ROM drive -Type of sound card you are using Contact Us via the Internet This is the best way to contact us. Our website is open 24 hours a day, 7 days a week, and it contains the most up-to-date Technical Support information available, including patches that can be downloaded free of charge. We update the Support pages on a daily basis so please check here first for solutions to your problems: http://support.ubi.com/. Contact Us by E-mail For fastest response via e-mail, please visit our website at: http://support.ubi.com/ From this site, you will be able to enter the Ubisoft Entertainment Solution Center where you can browse through our listings of Frequently Asked Questions (FAQ), search our database of known problems and solutions, or, for fastest e-mail response, you can send in a request for Personal Assistance from a Technical Support Representative. It may take up to 72 hours for us to respond to your e-mail depending upon the volume of messages we receive. Contact Us by Phone You can also contact us by phone by calling (919) 460-9778. Note that this number is for technical assistance only. No hints or tips are given over the Technical Support line. When calling our Technical Support line, please make sure you are in front of your computer and have all of the necessary information listed above at hand. Be advised that our Technical Support Representatives are available to help you Monday-Friday from 9 am-9 pm (Eastern Standard Time). While we do not charge for technical support, normal long-distance charges apply. To avoid long-distance charges, or to contact a support representative directly after these hours, please feel free to use one of the other support avenues listed above. E-mail issues usually receive a response within 2 business days. Contact Us by Standard Mail If all else fails you can write to us at: Ubisoft Technical Support 3200 Gateway Center Blvd Suite 100 Morrisville, NC 27560 or 5505 Boulevard Saint Laurent Suite 5000 Montreal, Quebec Canada H2T 1S6 -------------------------------------------------------------------------------- 3.2. Important Websites Tom Clancy's Rainbow Six Vegas 2 official web site: http://www.rainbowsixgame.com DirectX End-User Runtime: http://www.microsoft.com/downloads Latest ATI Drivers: http://www.ati.com/support/driver.html Latest NVIDIA Drivers: http://www.nvidia.com/content/drivers/drivers.asp Latest Creative Labs Drivers: http://us.creative.com/support/downloads/ Latest Intel Drivers: http://downloadcenter.intel.com/ Latest AMD Drivers: http://www.amd.com/